LeBonheur Children's Hospital

East Surgery Center
Call Us: 901.287.4100

Your Visit


Scheduling

Your physician's office will call us to schedule a date and time for your or your child's surgery or procedure. Your next step is to complete the One Medical Passport online. You should have received a Surgery Center Brochure which describes our facility, a Your Right to Know form, a Notice of Privacy Practices, a Secondary Payor form, a Medication Reconciliation form, and an Anesthesia Information form. If time permits, prior to the arrival at the center for surgery, we ask that you complete these forms to the best of your ability and then mail, fax or bring them with you the day of the surgery. Completing this information in advance will help to ensure the most optimal surgical experience. Additional copies of the forms may be downloaded from this website for your convenience.

Other Helpful Information You Should Know:

 

Before Your Surgery or Procedure

A nurse from Le Bonheur East Surgery Center will call you on the day before your or your child's surgery or procedure to confirm your appointment, give you the scheduled time, complete a pre-operative questionnaire and answer any questions that you may have. If you are going to be unreachable during the day during business hours, please call the Center at 901-287-4100 and ask to speak to a pre-op nurse. Please review and complete the information provided in our Patient Forms Library.

On the Day of Your Surgery or Procedure

You will be greeted by one of our Admitting Associates and they will obtain and verify your insurance information. When this is completed, a nurse will escort you and your child to pre-op, do a medical interview, and assist you in getting ready for your procedure. If you have not already met and been interviewed by the anesthesiologist or advance practice nurse, it will occur at this time.  A Surgery Team Member, who will be assisting your doctor, will also come to meet you and your child and escort you to the Bunny Tunnel.  From there, your child will be taken to the operating room. When your child's procedure is completed, they will return to the post anesthesia recovery area and be cared for by our professional, competent staff.

After Your Surgery or Procedure

You will join your child in PACU until it is determined by the anesthesiologist and your doctor that your child is ready for discharge. At this time, your nurse will review your child's post operative instructions with you. You will also be given written post operative instructions. If you have any questions about this, please feel free to call us at 901-287-4100.

Two Days After Your Surgery or Procedure

One of our nurses will call you two days after your child's surgery or procedure. If you are not going to be at one of the numbers that you previously provided to us, please inform your nurse of the number where we can contact you.  If we are unable to contact you by phone, you will receive an email from us.